Job Title: Health Underwriter Manager
Reports To: SVP Health Underwriting
Position Summary: The Health Underwriting Manager is responsible for assessing medical risk for a PEO sponsored medical plan. Works within specific limits of authority on assignments requiring significant technical complexity and coordination. Utilizes underwriting policies and guidelines, rating rules and carrier regulations to appropriately price medical risk. Co-manages multiple books of business to ensure competitive landscape for new business sales as well as risk mitigation on existing clients.
Position Responsibilities:
- Works with Sales and support teams to ensure all collateral required for quoting is received. Must be able to quickly and clearly explain/request missing items or discrepancies with submission.
- Develop judgment to assess new business for master medical plans as needed while working with senior underwriters or management, to ensure a profitable book of business.
- Updates all underwriting systems as appropriate.
- Provides underwriting knowledge sharing and education to peers and/or members of the sales team.
- Review and become familiar with plan offerings, internal relationships, underwriting and team guidelines, processes, and procedures, company business strategy and organization.
- Must be detail-oriented, but also able to switch quickly from task to task as needed. Must be proficient in using several systems/programs at once.
- Works closely with outside vendors to ensure our technology and quoting engines are updated annually with the appropriate information for new business quoting.
- Assists SVP with all projects including technology development, marketing initiatives, and Open Enrollment projects.
- Assists SVP with any Division Partner transition, works with the medical/ancillary carrier to establish guidelines, and evaluates product portfolios to ensure competitive landscape for new business sales.
- Provides support and supervision of the Health Underwriters and Sr. Health Underwriters.
- Makes complex decisions and handles escalations for both the Health Underwriters and Sr. Health Underwriters.
- Spearheads multiple projects assigned by the SVP of the Health Underwriting Department.
- Steps in as a backup to the SVP during their PTO or extended leave.
Desired Knowledge, Skills and Abilities:
- Ability to use a computer, keyboard and screens to access information necessary to perform the essential duties and responsibilities.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence, speak effectively with employees of the company, managers, internal and external customers and vendors.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, compute rate, ratio, and percent.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations.
- Ability to work under direction and work well with all areas of the Company including management and peers.
- Excellent time management, resource management and planning skills.
- Impeccable attention-to-detail.
- Must be a team player who is conscientious, reliable, discrete, confidential and honest. Possess a take charge professional approach with a high standard of quality, strong work ethic and be assertive in a positive way.
Minimum Qualifications:
- High School Diploma required, Bachelors degree preferred or comparable experience.
- Medical benefits experience preferred
- Insurance carrier underwriting experience preferred 6+ years.
- PEO underwriting experience preferred 6+ years.
- Familiarity with office environment.
- Proficiency in Microsoft Word, PowerPoint and Excel.